Turbine Duo 9K can't upgrade firmware 1.6 > 2.4

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Jan 14, 2021
Federico wrote
I'm trying to upgrade my turbine 9K running firmware 1.6, which I've just bought from you, to firmware 2.4.

I'm no stranger to the maxspect controller firmware upgrade procedure, as I've done it before with the gyres.
I've tried following the different instructions by coralvue and by maxspect, formatting the microSD with an allocation unit size of 8192 and 4096 respectively.
(Coralvue instructions: https://www.coralvue.com/blog/turbine-pump-firmware-updates,
Maxspect instructions: http://www.maxspect.com/images/firmware/Firmware_of_Gyres_Manual_V1.3.pdf)

Normally, with gyres, upon selecting "firmware" in the setup menu, "Upgrading" appears on the controller screen.
However, with the Turbine Duo, nothing appears on the screen when I select "firmware", and nothing happens until I press something, or disconnect and reconnect power.

Can anyone help me with this?

I need the increase in pump head that comes with the newer versions of the firmware.

Thank you
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1 Answer
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Jan 14, 2021
Angie Brumfield agent wrote
Hi Federico, Can you please go to https://support.coralvue.com/submit_ticket and submit a ticket? One of our reps will be able to help you with your controller. We can also help you with the warranty if the controller will not update.