Trying to get support...

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Jul 18, 2014
Craig Billingsley wrote
Hello, I have a Reef Octopus Diablo DCRS 200 recirculating protein skimmer and the pump has failed. I submit tickets on this site and the ticket disappears with no support. I have had this skimmer for about 7 months, paid over $600 but yet I get zero support when it fails. How exactly does one get a warranty replacement?
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1 Answer
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Jul 18, 2014
Carlos agent wrote
Sorry for the inconvenience. Please email support@coralvue.com with the following info:

Proof of purchase
Serial number on the back of the pump
Current shipping address

Regards,