Dec 01, 2022
jeff cao
wrote
I have kamoer f4 pro for over a year. Somehow I can't login in. So I try to reset my dosing. Now I can't add it back to the account. I using Android apk . Then it shows 60% and then fail. When I using apple app. (Then binding fail). For the internet I have separate router which have 2.4ghz and 5g. Also I have my internet provider router with 2.4 and 5. All 4 is not working when I try. ( All equipment at living , signal is strong )
Reply
3 Answers
Dec 02, 2022
Dale
agent
wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.
Dec 09, 2022
andrew cuevas orozco
wrote
I have the same exact problem and I’ve had mine for a year or more :( have the same exact setup 2.5/5g and connecting to a 2g network that my apex is hooked up to (repeater)
Dec 12, 2022
Jeremy Rykiel
agent
wrote
Please make sure that only one router is on at a time. The issue is the 2.4ghz signal the device is trying to receive. It is either weak or not stable, being overpowered by another higher signal or the wrong signal completely. Please contact our support department at support.coralvue.com for more assistance.