Mar 14, 2019
Richard Grimaldi
wrote
I have a Giesemann MATRIXX II model gm -mtx614 and it does not show up in any of the apps I have tried. I have android and pc app and none of them show the fixture when I search for device.
Reply
9 Answers
Mar 18, 2019
Chris Conti
agent
wrote
Is you Giesemann Matrixx II a DIMTEC model?
Mar 18, 2019
Richard Grimaldi
wrote
Yes I listed the model # above.
Mar 19, 2019
Chris Conti
agent
wrote
I will check with Giesemann to see what they suggest.
Mar 25, 2019
Richard Grimaldi
wrote
Any word from Giesemann? I notice when the first channel comes on one of the bulbs takes a while to light up and seems dimmer than the other second, channel is fine. Its a 4 bulb unit. Two of the 4 bulbs are a few months old.
Mar 27, 2019
Chris Conti
agent
wrote
Please reply with your phone number, I'm going to ask Giesemann Germany to call you.
Mar 27, 2019
Richard Grimaldi
wrote
(303) 594-2717
Mar 27, 2019
Richard Grimaldi
wrote
sorry 3035932717
Apr 07, 2019
Richard Grimaldi
wrote
I’m hearing crickets over here can you just tell me I can open this thing up and check the Bluetooth card my self for a reset button?
Apr 24, 2019
Chris Conti
agent
wrote
Sorry, I assumed Giesemann had called you already. I will message them again now with your info.