Gyre xf250 controller

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Jul 16, 2018
John Wickersham wrote
I recently purchased two xf250 pumps and the controller. In the process of programming the controller it only shows the LTC preset. I would like the OGC preset but this controller does not show it despite following the YouTube instruction video. The firmware is version 1.4. I bought the unit from Saltwater Aquariums via Amazon two months ago but they are unable to help me with this issue. Do I have outdated firmware?
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12 Answers
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Jul 16, 2018
Carlos agent wrote
Yes, you need to upgrade to the latest version of the firmware. The one you have is very very old. Here is how you update the firmware...

https://blog.coralvue.com/gyre-advanced-controller-firmware-updates/

Jul 16, 2018
John Wickersham wrote
Can you please recommend a memory card for iPhone?
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Jul 17, 2018
Carlos agent wrote
There is no memory card for iPhone. iPhone does not have a memory card slot.
Jul 17, 2018
John Wickersham wrote
Ok, so will this card work with a Mac computer?
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Jul 17, 2018
Carlos agent wrote
Mac computer can handle SSD cards just fine.
Jul 17, 2018
John Wickersham wrote
Thank you
Jul 21, 2018
John Wickersham wrote
So I bought the SanDisk Ultra 32GB microSDHC UHS-1 Card with Adapter. I then downloaded the firmware update for the XF250 onto the memory card from my Mac computer. The card shows that it now has about 2.7 MB on it. I then followed the instructions and inserted it into the controller, then turned the power off. I then turned the power back on while holding down the dial and saw the prompt to upgrade. I then pushed the dial to select upgrade but it doesn't upgrade. It doesn't appear to do anything except show LTC in auto mode and still has version 1.4. What else can I do? It's frustrating to have to go through this in the first place.
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Jul 23, 2018
Carlos agent wrote
Where are you located?
Jul 23, 2018
John Wickersham wrote
Near San Diego California
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Jul 23, 2018
Carlos agent wrote
Thank you. Please start a private ticket so we can do further support. I don't want to ask specifics here as this is the public section of our support portal.
Jul 23, 2018
John Wickersham wrote
how do I start a private ticket? I don't see a link
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Jul 23, 2018
Carlos agent wrote
https://www.coralvue.com/support/. On the right hand column, follow the link that reads "Submit a ticket"