Why does my IceCap 660 ballast turn off immediately after turning on?

Dec 03, 2013

D. Sears wrote

When my lights turn on, they go off after about a second or so. Is this a simple fuse issue or is there another problem?

5 Answers

Dec 03, 2013

Chris Conti agent wrote

If one or two of the lamps flashed on, it’s likely something wrong with the wiring or lamps. If you have swapped ballasts and the lamp light up, you know there is a problem with the ballast. Please try the Continuity Test and reply back to us with your results.

http://www.coralvue.com/support/350936-How-do-you-perform-a-continuity-test

Chris

Dec 03, 2013

D. Sears wrote

The lights effected are my Actinics. I plugged them in to my other ballast and they work fine.

Dec 04, 2013

Chris Conti agent wrote

Please return your ballast to:

CoralVue
38190 Commercial Ct.
Slidell, LA 70458
RMA# 4349

Please include your return address, email address and phone number. Repairs are $60.00 replacement circuit boards are $90.00 + shipping.

Thanks,

Chris

Jan 30, 2014

D. Sears wrote

I am finally revisiting this. Do I need a ticket or just send them back? I have 2 that need repaired. Also, is this a common fix? this has happened a few times with one of my ballasts. Last time I bought a used ballast and that worked for a little over a year.

Jan 30, 2014

Chris Conti agent wrote

No, this is not common.

Please return to:

CoralVue
38190 Commercial Ct.
Slidell, LA 70458
RMA# 4365

Please include a note with your return address, email address, phone number and a brief description of the problems.