Aug 20, 2014
Phil Tomaskovic
wrote
Maxspect 27 Inch Razor R420R 16,000K LED Light Fixture - 1 of the super actinic leds is dead (middle square bank,).
Is this something I can replace/repair myself? I would hate to send the whole unit for repair without a substitute light fizture on the tank.
If easy to replace how do I get a replacement? It was purchased Sept 2012
thank you
Is this something I can replace/repair myself? I would hate to send the whole unit for repair without a substitute light fizture on the tank.
If easy to replace how do I get a replacement? It was purchased Sept 2012
thank you
Reply
3 Answers
Aug 20, 2014
Phil Tomaskovic
wrote
It looks like all of bank B is b rokenow. I usually run in program mode with preset B to have moonlights. At 10pm, all the lites went out. I switched to manual mode and put both A & B at 100% if I set LED off for A, no lites, if I turn A back on, only the whites are on.
Sep 02, 2014
Chris Conti
agent
wrote
Phil,
Your Razor is our of warranty. Please return for service, average repair charges are $100.00 + return shipping.
I recommend returning your Razor to us for service:
Please return to:
CoralVue
38190 Commercial Ct.
Slidell, LA 70458
RMA# 7155
Please include a note with your return address, email address, phone number and a brief description of the problems.
Your Razor is our of warranty. Please return for service, average repair charges are $100.00 + return shipping.
I recommend returning your Razor to us for service:
Please return to:
CoralVue
38190 Commercial Ct.
Slidell, LA 70458
RMA# 7155
Please include a note with your return address, email address, phone number and a brief description of the problems.
Sep 02, 2014
Phil Tomaskovic
wrote
Looks like we have 2 tiks open. I I sent it last week RMA7155