Dec 11, 2013
Jason Kaese
agent
wrote
Hello I purcushed the XP1000SSS and noticed that It did not come with a plug for the skimmer cup only a white drain line. I bought this from dr. foster and smith about a week ago. Let me know what you can do.
Edited by Carlos on Dec 12, 2013, 08:09 AM
Reply
4 Answers
Dec 11, 2013
Carlos
agent
wrote
Jason,
Are you referring to the black plug to cover the skimmer cup's drain?
Like the one on the product page? http://www.coralvue.com/sro-xp1000-space-saver-protein-skimmer
Let me know.
Carlos Chacon
CoralVue
Are you referring to the black plug to cover the skimmer cup's drain?
Like the one on the product page? http://www.coralvue.com/sro-xp1000-space-saver-protein-skimmer
Let me know.
Carlos Chacon
CoralVue
Dec 11, 2013
Jason Kaese
wrote
yes the one on the bottom of the collection cup, correct
Dec 12, 2013
Carlos
agent
wrote
Jason,
Sorry for the inconvenience. Please use the "submit a ticket" link on the right to start a new private ticket. Please include skimmer pump serial number as well as purchase date and proof of purchase. Also include your shipping address so we can get the part sent out to you as soon as possible.
Don't put that information here as this is a public forum.
Thank you and sorry for the inconvenience.
Regards,
Carlos Chacon
CoralVue
Sorry for the inconvenience. Please use the "submit a ticket" link on the right to start a new private ticket. Please include skimmer pump serial number as well as purchase date and proof of purchase. Also include your shipping address so we can get the part sent out to you as soon as possible.
Don't put that information here as this is a public forum.
Thank you and sorry for the inconvenience.
Regards,
Carlos Chacon
CoralVue
Dec 12, 2013
Jason Kaese
wrote
ok will do thank you, can you delete the first post? I didn't realize this was public forum