Feb 08 (61 days ago)
Jules2467
wrote
Good morning,
I will be sending you the invoice shortly. The air circulation motor on my new Regal external skimmer has not functioned well since day 1. I will provide you with the invoice shortly and wanted to start this warranty process. The model and serial number for the motor is attached. The shaft connecting the magnet to the impeller is broken and there were no blockages. I will need a replacement asap since this supports a 1000 gallon system.
Thank you in advance for proving your customer support in even then your amazing products.
Reuven Fuchs
273 Lakeview Drive
Newton, NJ 07860
Kroghs81@gmail.com
973-534-2186
I will be sending you the invoice shortly. The air circulation motor on my new Regal external skimmer has not functioned well since day 1. I will provide you with the invoice shortly and wanted to start this warranty process. The model and serial number for the motor is attached. The shaft connecting the magnet to the impeller is broken and there were no blockages. I will need a replacement asap since this supports a 1000 gallon system.
Thank you in advance for proving your customer support in even then your amazing products.
Reuven Fuchs
273 Lakeview Drive
Newton, NJ 07860
Kroghs81@gmail.com
973-534-2186
Reply
1 Answer
Feb 09 (60 days ago)
Dale
agent
wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.