Jul 21, 2021
John
wrote
Hi,
When I turn on my Kamoer Remote app, I am asked to login. When I enter my login info I get a "Connection Reset" message. Not sure how to get pass the login screen. Any help is appreciated.
Thank you.
When I turn on my Kamoer Remote app, I am asked to login. When I enter my login info I get a "Connection Reset" message. Not sure how to get pass the login screen. Any help is appreciated.
Thank you.
Reply
1 Answer
Jul 22, 2021
Angie Brumfield
agent
wrote
Hi John,
Turn your WiFi off or put your phone into airplane mode then try to login. Once you are logged in you can turn your WiFi back on and access the app. Make sure to update the firmware if needed. If this does not resolve the issue, please contact us for more help by submitting a ticket here: https://support.coralvue.com/submit_ticket One of our reps will be able to help you.
Turn your WiFi off or put your phone into airplane mode then try to login. Once you are logged in you can turn your WiFi back on and access the app. Make sure to update the firmware if needed. If this does not resolve the issue, please contact us for more help by submitting a ticket here: https://support.coralvue.com/submit_ticket One of our reps will be able to help you.