Jan 28, 2016
brian skarbek
wrote
i really need some help now. i have cleaned and replaced all the parts but the red light keeps coming on. i have checked all the connections and there is no dampness anywhere to cause a short but something is not right. it will run inconsistantley in a bucket but as soon as i think i have everything fixed and return it to the tank - the red light again. when i run it on pulse mode in a bucket it will run for one or 2 cycles and then mr red light come back.
i am at a complete loss and my tank is missing its nice "gyre" flow. HELP!!!!
i am at a complete loss and my tank is missing its nice "gyre" flow. HELP!!!!
Reply
8 Answers
Jan 28, 2016
Carlos
agent
wrote
Please do the following:
Remove the cages and the propellers from the motor block until you are left with only the motor block and the exposed shaft. Then go ahead and power up the pump and see if the shaft spins. The motor should run for about 10 seconds and then shut off as the controller detects the lack of water drag from the motor running without propellers. This is normal.
Does the motor run?
Does the shaft spin?
Is the pump completely dead?
Are the controller lights on?
Is the LED light on the power supply on?
Remove the cages and the propellers from the motor block until you are left with only the motor block and the exposed shaft. Then go ahead and power up the pump and see if the shaft spins. The motor should run for about 10 seconds and then shut off as the controller detects the lack of water drag from the motor running without propellers. This is normal.
Does the motor run?
Does the shaft spin?
Is the pump completely dead?
Are the controller lights on?
Is the LED light on the power supply on?
Jan 30, 2016
Rocky Smith
wrote
Motor hums but does not turn the shaft then red light comes on again. I just cleaned everything the book said to the pump has been running since August 2015
Jan 30, 2016
Rocky Smith
wrote
I think I'll just get a different pump this gyre didn't work right from the beginning no reverse motion and now I stop it to clean it and it seems to need new parts it's not good if it nickel and dimes you before you even get a years work out of it
Jan 31, 2016
brian skarbek
wrote
1. step one - run just the shaft
Motor runs.
the shaft spins
Motor runs.
the shaft spins
Jan 31, 2016
brian skarbek
wrote
the problem arises when putting the spinning shafts back on and then running the motor. it seizes up in 5-10 seconds and then the right light comes on.
what do i try next?
what do i try next?
Feb 01, 2016
Carlos
agent
wrote
Here is a short article that explains why the shaft runs but the propellers don't.
https://www.coralvue.com/support/940581-Only-one-side-of-my-Gyre-works-How-do-I-fix-it
https://www.coralvue.com/support/940581-Only-one-side-of-my-Gyre-works-How-do-I-fix-it
Feb 02, 2016
brian skarbek
wrote
tried that and no good. still not running consistantly with the red light coming back on.
this is getting frustrating since there is only really one part. HELP!!!
this is getting frustrating since there is only really one part. HELP!!!
Feb 02, 2016
Carlos
agent
wrote
Please start a private ticket and one of the reps will be able to help you.