Thank you for contacting us. Per the manufacturer's request, you will need to contact Alex Lin for all future product support and product questions. CoralVue is no longer the distributor for the KHG product line.
You can contact the new KHG representative via Facebook at https://www.facebook.com/alex77619 or reach out to KHG direct at www.KHGuardian.com.
We are sorry for the inconvenience. It was a decision made by the manufacturer and not us. Thank you for your understanding.